Conflicts of interest are quite common in community legal centres like ours. Where a conflict has been established, we will not be able to tell you the reason why, as this is protected by confidentiality and privacy legislation. A conflict will generally be established due to one of the following three examples:
Unfortunately, from time-to-time some agencies will direct you to us and may lead you to believe we will definitely be able to help. We are only able to offer you assistance once we have spoken with you. Please contact us if you are unsure of the assistance we can provide.
We offer appointments face-to-face, and over the phone, during business hours Monday through Friday. We do not offer appointments in the evening or on the weekends.
Definitely not, we appreciate everyone’s circumstances are different, and we endeavour to help where we can. If you are unsure, please contact us.
Our services are in high demand with a large number of phone calls every day. Please leave a message. We will return your call as soon as we can.
Please allow us two business days to respond to your enquiry. If your matter is urgent let us know when you call or email in**@**********rg.au. If you are in danger or feel unsafe call emergency services on 000.
Usually no, but sometimes we assist clients outside our normal catchment depending on the legal issue and other factors. Please contact us to check.
Given the sensitive topics discussed, children aged 2-17 are not generally permitted into legal advice appointments. Exceptions can be made by prior arrangement only.
No, we are unfortunately not able to supervise children.
